Refund policy

Terms and Conditions (Terms of Service)

Last Updated: 22 March 2026

1. Introduction

Welcome to our website. These Terms and Conditions govern your use of our website and the purchase of our products, including the electric nail clipper. By accessing this website or purchasing from us, you agree to be bound by these Terms.

2. Company Information

This website is operated by Shopify, a business registered in South Africa.
For any inquiries, please contact us at:
Email: clippiesnails@gmail.com

3. Products

We sell personal care devices, including electric nail clippers.

  • All product descriptions, images, and specifications are provided as accurately as possible.
  • We reserve the right to modify or discontinue products without notice.
  • Slight variations in color, design, or packaging may occur.

4. Orders and Payments

  • All orders are subject to availability and confirmation of payment.
  • Prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payment must be made in full before dispatch.

5. Shipping and Delivery

  • We aim to process and ship orders within 4 business days.
  • Delivery times may vary depending on location and courier services.
  • We are not responsible for delays caused by third-party couriers.
  • Risk in the product passes to the customer upon delivery.

6. Returns and Refunds

In accordance with the Consumer Protection Act (CPA) of South Africa:

  • Customers may return products within 48 Hours of delivery if they are defective, damaged, or not as described.
  • The product must be unused and in original packaging.
  • Refunds will be processed once the returned item has been inspected.
  • Return shipping costs may apply unless the product is faulty.

7. Warranty and Product Use

  • Our electric nail clipper is intended for personal grooming use only.
  • The product must be used according to the provided instructions.
  • We are not liable for injury, damage, or misuse resulting from improper use.
  • Any warranty (if applicable) covers manufacturing defects only.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the purchase price of the product.

9. Privacy

Your personal information is handled in accordance with the Protection of Personal Information Act (POPIA).

  • We collect and process customer data solely for order fulfillment and communication.
  • We do not sell or share your personal data with third parties without consent.

10. Intellectual Property

All content on this website, including images, branding, and product design, is the property of "clippies.co.za" and may not be copied or used without permission.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of South African courts.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

13. Contact Information

If you have any questions regarding these Terms, please contact us at:
Email: clippiesnails@gmail.com